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DIGITAL (77)

Vodacom RDC said it can no longer maintain normal service levels for some services in Goma and Bukavu after losing access to its technical sites in the two cities.

In a statement issued on June 23, 2026, the operator said the situation was beyond its control. The company said it was closely monitoring developments and working to regain access to its infrastructure and restore all services as quickly as possible.

Vodacom did not specify the circumstances that led to the loss of access. The statement did not mention any intrusion, sabotage, or specific party responsible. The company also provided no details about the infrastructure involved or which services had been affected.

Before the official statement, local social media reports had already highlighted disruptions on Vodacom's network in Goma for more than 48 hours. Subscribers reported difficulties accessing communication and connectivity services.

The disruption comes amid a particularly fragile security and administrative situation in Goma and Bukavu, two cities currently under the control of the AFC/M23 rebellion. In such an environment, access to telecommunications infrastructure is critical to maintaining service continuity.

Risk to mobile payments

This is not the first time Vodacom has reported major disruptions in the region. In January 2026, the operator announced that its technical center in Goma had been breached, resulting in the loss of network supervision and control. Services affected at the time included voice calls, SMS, mobile internet, and M-Pesa.

The current situation is different, however. This time, Vodacom said it had lost access to its technical sites in Goma and Bukavu without specifying whether mobile financial services were also affected.

The limited information available makes it difficult to assess the full extent of the disruptions. It also remains unclear whether all of the operator's services have been affected or whether the problems are limited to specific functions or coverage areas.

If M-Pesa is among the affected services, the consequences could be significant for local communities. In several areas under AFC/M23 control, traditional banking services have been operating under severe constraints for months.

Several banks and microfinance institutions have suspended operations or closed branches, increasing reliance on mobile payment services among households and businesses. A prolonged disruption to digital financial services could affect money transfers, everyday payments, and transactions linked to salaries or commercial activity.

Timothée Manoke  

Posted On mercredi, 24 juin 2026 16:52 Written by

The Democratic Republic of Congo plans an international tender for the construction and operation of a national fiber-optic backbone spanning more than 11,500 kilometers, including 1,500 kilometers of international links.

The process reached a new milestone on June 19, 2026, in Kinshasa with the opening of a market engagement workshop chaired by Posts, Telecommunications and Digital Affairs Minister José Mpanda. The meeting brought together telecom operators, investors, financial institutions, and international development partners.

The workshop aimed to present the main parameters of the upcoming tender, gather feedback from market participants, and prepare a transparent and competitive procurement process. The government intends to establish a contractual framework capable of attracting private investors while complying with the standards required by the project's funding partners.

Strengthening the Digital Backbone

The Digital Transformation Project is backed by $400 million in financing from the World Bank and co-financed with €100 million ($115 million) from the French Development Agency.

The combined financing package amounts to approximately $515 million.

The planned backbone network is intended to strengthen the country's digital infrastructure and improve both domestic and international interconnection across the DRC. According to project officials, the network will include international links with several neighboring countries, including Angola, Uganda, Burundi and the Central African Republic.

Beyond the fiber-optic infrastructure, the program aims to expand access to digital services, reduce internet costs, improve connectivity quality and strengthen network resilience. It is also expected to support the expansion of mobile coverage in areas that remain underserved.

Digital Public Services

The project aims to facilitate access to digital services for more than 30 million Congolese citizens and extend mobile coverage to 650 additional communities. It also plans to connect more government institutions and improve access to digital public services.

One component of the program focuses on connectivity for public-sector entities. A pilot phase calls for connecting 35 strategic government offices in Kinshasa through a centralized network management and performance monitoring system.

The project also includes measures to improve connectivity across the country's 145 territories. A pilot phase will cover seven provincial administrations and 44 administrative offices, with the goal of making digital public services more accessible to local residents.

4G and 5G Equipment

The government also plans to support the expansion of high-speed mobile coverage through the Universal Service Development Fund.

The financing is expected to be used to build new telecom sites, deploy 4G and 5G equipment, provide reliable power for telecom infrastructure, and strengthen transmission systems, particularly in rural and peri-urban areas.

For Congolese authorities, the national backbone is expected to become the foundation of the country's digital transformation. It is intended to support the modernization of public administration, the development of digital services, financial inclusion, technological innovation and improved connectivity throughout the DRC.

However, the project remains in a preparatory phase. The international tender has not yet been launched. The June 19 workshop was instead a market consultation phase designed to refine the technical, financial and contractual structure of the project before the publication of the tender documents.

Ronsard Luabeya

Posted On lundi, 22 juin 2026 16:11 Written by

Kinshasa provincial Finance Minister Magloire Kabemba announced on June 11, 2026, that an electronic payment system for the statistical embarkation tax collected at N’djili International Airport will take effect in July.

The announcement came during a visit to the airport, where the provincial minister observed the installation of equipment intended for the implementation of the new collection system.

The statistical embarkation tax, commonly known as the “Kimbuta tax,” is the provincial share of the $5 fee paid by passengers departing from airports in Kinshasa. It is charged in addition to the passenger IDEF fee, better known as Go-Pass, an airport levy managed by the Airports Authority (RVA).

Under the announced arrangements, the amounts paid by travelers will remain unchanged. For domestic flights, the total fee will continue to be $15, including $10 for the RVA and $5 for the City of Kinshasa. For international flights, the total will remain $55, including $50 for the RVA and $5 for the province.

The main change concerns the payment method for the provincial share, which must now be paid electronically. Through the digitalization initiative, the City of Kinshasa aims to improve the traceability of funds generated by the tax and reduce weaknesses in the current collection system.

Revenue to Be Secured

These concerns are not new. In an article published in October 2019, DeskEco had already highlighted significant gaps between the expected revenue and the amounts actually collected from the statistical embarkation tax.

The outlet reported that the City of Kinshasa collected about $1.409 million between 2017 and June 2019. Based on estimated traffic of 420,000 passengers per year and a tax of $5 per passenger, potential revenue could have exceeded $2 million annually.

Provincial authorities at the time cited difficulties accessing bank statements and a lack of visibility into actual collection flows. The digitalization initiative announced this month is therefore aimed at addressing a longstanding issue involving the safeguarding of provincial revenue.

The initiative comes as the RVA is pursuing a separate project to digitalize the Go-Pass fee. That project aims to replace paper coupons with an electronic payment system designed to improve the traceability of revenue linked to the passenger IDEF fee.

In March 2026, the Public Procurement Regulatory Authority (ARMP) published a decision granting provisional contract award status to Mayele SAS for $4.06 million.

That process was suspended in early May 2026 by the ARMP’s Dispute Resolution Committee following an appeal filed by Veritas Engineering & Project Management Consultants against the RVA. The challenging company is seeking, among other things, a review of the documents that led to the provisional contract award. The ARMP ordered an audit before any final decision is made.

Contracts to Be Clarified

The system intended for the City of Kinshasa was reportedly developed by TRAFIGO SARL, according to several local media outlets. Available information does not specify the procedure that led to the selection of the company or the contractual terms governing its collaboration with provincial authorities.

TRAFIGO is a Congolese company established in 2016 and led by Magali Kayitesa Raway. The company highlights its expertise in securing and digitalizing payment operations.

It became known in particular through the deployment of an electronic payment system for border crossing fees at the Kasumbalesa border post on behalf of the Directorate General of Customs and Excise (DGDA).

According to several media reports relaying statements from the DGDA and TRAFIGO, the system helped improve revenue collection and supported financing for the modernization of the border post, which was inaugurated in October 2023 by President Félix-Antoine Tshisekedi Tshilombo. Those results would, however, benefit from confirmation through consolidated official data.

For Kinshasa, the digitalization of the provincial share of the embarkation tax therefore represents an important test. It could improve revenue monitoring, reduce areas of opacity and strengthen the province’s ability to mobilize its own resources.

But the effectiveness of the system will also depend on transparency surrounding the contract, monitoring of collected funds and the regular publication of revenue actually transferred to the provincial treasury.

Timothée Manoke 

Posted On lundi, 15 juin 2026 15:16 Written by

The Democratic Republic of Congo's Inspectorate General of Finance (IGF) plans to spend $39 million over the next three years to modernize its oversight of public spending, as the institution seeks to shift toward a data-driven control system based on interconnected government databases and artificial intelligence.

According to the IGF, $22 million in financing has already been secured, covering nearly 56% of the project's total cost. The institution still needs to mobilize about $17 million, including through additional credit lines in the state investment budget.

The reform plan was presented by IGF chief Christophe Bitasimwa. It aims to overhaul public finance control methods by reducing reliance on periodic field inspection missions in favor of a more permanent, systemic and preventive oversight model.

The strategy centers on linking the IGF to several government information systems, including those used by financial authorities, customs services, payroll management, public procurement agencies and other institutions involved in managing state revenues and expenditures.

Data-driven oversight

The infrastructure is expected to enable cross-checking of data across administrations, identification of inconsistencies, risk mapping and faster detection of potential fraud, tax evasion and misuse of public funds.

The IGF also plans to move toward a more analytical oversight approach. Retrospective and real-time audits are expected to be gradually supplemented by forward-looking controls based on historical data analysis, digital traceability and automated analytical tools. Artificial intelligence is expected to play a central role in the reform.

The initiative follows several audit operations through which the IGF says it generated substantial savings for the state. According to the institution, it contributed to around $690 million in savings on repayments linked to state-backed loans.

The IGF also says it identified 38,597 ghost workers and 1,007 duplicate records in government payroll files, with a combined monthly fiscal impact estimated at 15.786 billion Congolese francs.

The success of the modernization plan will depend on several factors, including securing the remaining financing, strengthening technical capabilities and ensuring effective integration of public databases.

The project also faces structural challenges related to internet connectivity, electricity supply, cybersecurity and domestic hosting of sensitive public data.

Ronsard Luabeya

Posted On jeudi, 21 mai 2026 19:22 Written by

Telecom companies operating in the Democratic Republic of Congo have called on authorities to support long-term improvements to network infrastructure, arguing that persistent service disruptions stem not only from internal shortcomings but also from broader structural challenges.

In a joint statement relayed last week by the Ministry of Posts, Telecommunications and Digital Affairs, the operators said they were ready to work with the government on short-, medium- and long-term solutions that are expected to be presented soon.

The companies said the deterioration in service quality cannot be attributed solely to problems within their own networks. They pointed to several external constraints that continue to affect sector performance despite ongoing investment efforts.

Among the challenges cited were unstable electricity supply, repeated fiber-optic cable cuts, destruction of infrastructure, insecurity along several road corridors, limited spectrum availability and underdeveloped infrastructure. According to the operators, these constraints are complicating technical teams’ access to telecom sites and hindering network maintenance operations.

The statement comes as Congolese authorities intensify pressure on telecom companies over service quality. During a cabinet meeting in January, President Felix Tshisekedi ordered that sanctions against operators failing to meet obligations related to quality of service, continuity, coverage and consumer protection be enforced “firmly and without leniency.

The president also called for stronger regulation, tighter oversight and permanent network monitoring mechanisms amid persistent consumer complaints over dropped calls, slow mobile internet connections and unstable services.

High Energy Costs

The concerns raised by operators echo findings published by the GSMA, the global mobile industry association. In a report released in September 2025 on the DRC’s digital economy, the organization said the country’s telecom infrastructure remains heavily dependent on diesel-powered generators.

According to the GSMA, a large proportion of telecom sites are not connected to the national electricity grid, a situation expected to worsen as network coverage expands into rural and remote areas. The organization estimates that operators already spend between 40% and 60% of their operating costs on purchasing and transporting diesel to power antennas and technical equipment.

These expenses weigh heavily on operators’ finances, undermine service continuity and may ultimately be passed on to consumers.

The GSMA also described the Congolese telecom market as particularly costly to operate in, citing tax pressure, regulatory and administrative hurdles affecting infrastructure deployment, as well as high maintenance and energy costs.

For now, authorities are holding telecom operators chiefly responsible for service quality. The 2020 law on telecommunications and information and communication technologies provides for financial penalties in cases where operators fail to comply with obligations set out in their licenses and technical specifications.

The law states that “any violation of one or more clauses of the license, the authorization or the technical specifications attached thereto that does not result in the suspension or withdrawal of the license shall be punishable by a fine not exceeding one quarter of the price of the license.”

With the measures announced by operators still pending, the dispute is increasingly centered on accountability. Authorities are demanding immediate improvements in service quality, while telecom companies argue that sustainable network upgrades will also require greater public investment in electricity supply, security and national infrastructure.

Pierre Mukoko

Posted On mardi, 19 mai 2026 16:13 Written by

In 2025, mobile internet revenue exceeded half of the telecommunications market's total turnover in DRC, confirming a gradual pivot in operators' business models toward data.

According to data from DR Congo's postal and telecommunications regulator, the ARPTC, the sector's overall revenue reached $2.394 billion in 2025, with mobile internet services alone generating $1.287 billion. Data now accounts for roughly 53.8% of market revenue, up from around 14% in 2016.

BDO RDC highlighted the same trend in a sector note published in May 2026, stating that data has become the primary growth driver of the Congolese telecoms sector.

The ARPTC's fourth-quarter 2025 report confirmed this shift in usage patterns. Traditional services such as voice calls and SMS are declining, while consumers are increasingly turning to multimedia content, messaging applications, streaming and digital services.

Average data consumption per subscriber has risen sharply. According to BDO RDC, it increased more than 24-fold between 2016 and 2025, driven by the spread of smartphones, improved connectivity and the expansion of digital applications.

Airtel still leads

In the mobile internet revenue segment, Airtel held the top position with a 43.02% market share in the fourth quarter of 2025, ahead of Orange at 28.44%, Vodacom at 24.63% and Africell at 3.91%. The regulator attributed Airtel's performance to the appeal of its data packages, the strength of its infrastructure and one of the country's most extensive 4G deployments. It also cited a strategy aimed at broadening enterprise access to data services.

The growth of mobile internet has come alongside a significant challenge: service quality. The ARPTC noted deteriorating service as perceived by subscribers across all operators over several quarters, a problem that has become more acute as digital usage increases.

Beyond revenue, the expansion of mobile internet is part of a broader digital transformation dynamic. The DRC had 73.9 million active mobile subscriptions at the end of 2025, for an overall penetration rate of 65.9%. The mobile internet penetration rate reached 33%.

Mobile money continued to advance as well. The ARPTC recorded 34.3 million active mobile money subscriptions in the fourth quarter of 2025, representing a penetration rate of 30.6%. The trend confirms the growing integration of telecommunications into digital financial services.

Boaz Kabeya

Posted On mercredi, 13 mai 2026 14:26 Written by

Airtel Money DRC, the financial services arm of Airtel DRC, posted a 42% jump in revenue to $194.8 million in 2025, up from $137.2 million the previous year, according to a report by Congo's postal and telecommunications regulator, the ARPTC, published April 10, 2026.

The Indian operator is now rapidly closing the gap with M-Pesa, Vodacom DRC's mobile money service, which has dominated the market since its 2012 launch. M-Pesa recorded $207.1 million in revenue in 2025, a 23% increase, according to the same data. The gap between the two players narrowed to $12.2 million from $31.3 million a year earlier. Airtel Money's average market share in mobile financial services transactions rose from 37.5% in 2024 to 40.8% in 2025, while M-Pesa's share slipped from 46% to 43.4%.

According to the GSMA, the global mobile industry association, even a slight increase in transfer or withdrawal fees can trigger a much sharper drop in the number of users or transactions. Fee levels therefore remain a key factor in users' choice of mobile money provider.

That pricing strategy helped drive Airtel Money's growth in 2025. In April 2024, the company announced a 30% cut in withdrawal fees and a 20% reduction in transfer fees. After the fee cuts, Airtel Money's active subscriber base grew 22.4% over the year to 11.1 million.

That growth, however, trailed that of Orange Money, the mobile money arm of Orange DRC, whose active customer base surged 50.4% to 7.7 million — the strongest expansion in the market, according to the ARPTC report. M-Pesa remained the market leader, with 15.4 million active subscribers, according to the regulator, which counts customers who have been active at least once in the past 90 days.

Internal billing advantage

Airtel Money's competitiveness in the Congolese market rests on a little-known internal arrangement. Between April 2024 and July 2025, Airtel DRC billed its mobile money subsidiary an average of just 0.61% of transaction revenue for the use of USSD codes, compared with 3.69% at Vodacom, 11.48% at Orange and 12.47% at Africell, according to monthly data compiled by the ARPTC.

The internal billing rate later rose more than fivefold, reaching 3.38% in August 2025 before settling at 2.90% in December. It nonetheless remained the lowest in the market throughout.

Airtel's ability to maintain a lower internal billing rate than rivals Vodacom and Orange stems from a leaner operating model inherited from Airtel Africa's expansion across 14 markets. The group, which reported 54.1 million mobile money customers as of end-March 2026 in its recently published annual accounts, operates on a shared regional technical platform and leverages its dominant position in mobile internet in the DRC. Airtel holds a 43.5% share of revenue and 38.9% of mobile data volumes in the country, making it the market leader in both categories, according to the ARPTC report.

The Congolese digital payments market is, however, evolving rapidly. On April 9, 2026, the Central Bank of the Congo announced a ban on cash payments in foreign currencies, effective April 9, 2027. The measure does not prohibit the use of the dollar, but requires dollar transactions to be processed through bank transfers, payment cards or electronic wallets. It is expected to boost mobile money transaction volumes in the coming quarters, in an economy that is more than 90% dollarized.

At the same time, U.S. fintech Wave, which counts 18 million users across Senegal, Côte d'Ivoire and Cameroon, has entered the DRC market and charges a 1% transfer fee. Its arrival is also expected to reshape the competitive landscape.

Idriss Linge, with Ecofin Agency

Posted On mercredi, 13 mai 2026 02:56 Written by

HT DRC Infraco, the operational entity of Helios Towers in the Democratic Republic of Congo, signed a memorandum of understanding with electricity sector regulator Autorité de régulation du secteur de l'électricité (ARE) on May 7, 2026. The agreement, signed by ARE Director General Soraya Aziz Moto and HT DRC Infraco Manager Maixent Bekangba, aims to establish a framework for supplying power to the group’s telecom sites in the country.

According to the ARE, the protocol is designed to facilitate telecom operators’ access to regulated electricity solutions, improve coordination with licensed electricity providers and strengthen tariff transparency. It also provides for collaboration on solutions tailored to off-grid sites or areas facing power supply constraints.

Helios Towers operates nearly 2,800 telecom sites in the DRC, a significant share of which are located in rural areas. In those locations, powering telecom towers relies heavily on generators, batteries or hybrid solar systems to ensure service continuity. The group also plans to invest more than $100 million to expand its infrastructure across 23 provinces, a move expected to increase its energy requirements in a country where electricity access barely exceeds 21%.

The agreement between the ARE and HT DRC Infraco reflects the growing importance of energy in the business model of telecom infrastructure operators in the DRC, a market where mobile internet and mobile money services continue to expand.

According to the latest data from telecom regulator ARPTC, the DRC had 73.9 million active mobile subscriptions in the fourth quarter of 2025, against an estimated population of 112.2 million, representing a penetration rate of 65.9%. Mobile internet now accounts for more than 55% of the sector’s total revenue, while the mobile money adoption rate reached 30.6% at the end of 2025.

Boaz Kabeya

Posted On dimanche, 10 mai 2026 04:56 Written by

Eastcastle Infrastructure's Democratic Republic of Congo subsidiary is pursuing an expansion project worth about $180 million, the International Finance Corporation (IFC) said on April 27, 2026. The IFC holds an 18.38% stake in the company.

The World Bank’s private-sector arm said the project aims to expand Eastcastle’s tower network in a country where digital infrastructure remains underdeveloped.

According to the latest data from the ARPTC, the DRC had 73.9 million active mobile subscriptions in the fourth quarter of 2025, for a population estimated at 112.2 million, equivalent to a penetration rate of 65.9%. Mobile internet generates more than 55% of total sector revenue, while mobile money penetration stood at 30.6% at the end of 2025.

To support expansion in a market where access to credit is limited, the IFC is preparing a new financing package for Eastcastle Infrastructure DRC. The package is expected to include a $30 million loan with longer maturities than typical commercial financing, along with up to $30 million mobilized from other lenders. The IFC board is scheduled to vote on the proposal on May 30.

Toward more than 1,000 towers

If approved, the financing will extend the support the IFC has already provided to Eastcastle. In 2023, the institution mobilized $60 million through a similar structure to fund the expansion of the company’s tower network in the DRC.

The new commitment reflects growing interest from international lenders in the Congolese telecommunications sector, seen as one of the most promising in Africa but still among the least developed in terms of infrastructure.

“This amount, combined with $34 million from Standard Bank of South Africa, will allow us to surpass 1,000 towers in the DRC,” said Peter Lewis, co-founder and director of Eastcastle Infrastructure Ltd., at the time.

The project’s expected outcomes have not been disclosed. However, new towers are being deployed, particularly in rural and remote areas that remain underserved by traditional infrastructure.

The DRC is a strategic market for Eastcastle. In 2023, Lewis described it as “one of the best markets in Africa,” citing strong demographic growth and a structural shortage of telecom infrastructure.

The group aims to continue expanding its network to keep pace with rising mobile usage in a country where a significant share of the population remains unconnected or poorly served. Other tower companies, including Helios Towers and Esengo Towers, are pursuing similar expansion projects.

Pierre Mukoko

Posted On mercredi, 06 mai 2026 02:39 Written by

MainMoney launched a palm-based biometric payment system in Kinshasa on April 29, 2026, offering an alternative to cash-dominated transactions in the Democratic Republic of Congo.

The system allows users to make payments without a bank card or mobile phone, using the palm of the hand as a unique identifier.

The technology relies on “Palm Vein” recognition, which analyzes the internal vein patterns of the hand to verify identity.

The idea behind MainMoney is that your hand becomes your wallet,” Chief Executive Sylvain Mubenga said at the launch. “At least 29 million Congolese have a mobile money account, but cash still dominates transactions. We want to expand financial inclusion,” he added, according to Actualite.cd.

In a country where cash remains prevalent despite the growth of mobile money, the solution aims to simplify access to digital financial services. Users must first enroll their biometric data, which is then linked to a payment profile.

Financial inclusion on the rise

The system does not replace bank accounts but the tools used to access them, such as cards, phones or codes. It must be linked to a bank account, a mobile money account or a MainMoney wallet. Once activated, it enables payments directly at a terminal without the need for a physical device.

According to its developers, the technology is difficult to counterfeit because it relies on vein patterns inside the hand, unlike conventional fingerprint systems.

MainMoney is targeting both individuals and businesses. The terminals are designed for use in supermarkets, gas stations, healthcare facilities and workplaces, including for payroll management.

These applications have not yet been deployed at scale. For now, the solution is presented as a tool that can integrate with existing payment systems in a market dominated by mobile money and cash.

The launch comes as financial inclusion is improving. According to the National Financial Inclusion Strategy 2023–2028, published in July 2023, the inclusion rate stood at 38% in 2022. The central bank now estimates it at 50%, with a target of 65% by 2028.

Pierre Mokoko

Posted On lundi, 04 mai 2026 17:50 Written by
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