DIGITAL (65)
Telecommunications networks in the Democratic Republic of Congo (DRC) have been disrupted for several days, according to the sector regulator.
In a statement on Wednesday, Jan. 14, the Regulatory Authority of the Post and Telecommunications of Congo (ARPTC) said the problems were caused by a major technical fault on the West Africa Cable System (WACS). The international undersea fibre-optic cable system links Europe to Africa and is affecting internet services in the country.
ARPTC said repair work was under way and that operators were working to restore services as quickly as possible. It added that it was coordinating with telecom operators to put in place measures to support subscribers, in line with the applicable provisions governing force majeure situations.
The incident has revived concerns about the robustness of the DRC’s digital infrastructure, even as authorities seek to use ICT as a driver of socio-economic development. WACS is one of the main international undersea systems used to provide access to the global internet and international connectivity.
The DRC also has access to the 2Africa cable. Its landing in Muanda was reported in September 2023, with commercial service expected to begin in late 2025.
The country also relies on regional terrestrial interconnections, including a fibre link reported via Lake Albert toward Uganda, according to industry media. It is therefore possible that the DRC is also experiencing knock-on effects from the internet shutdown in Uganda, imposed on the eve of the presidential and parliamentary elections being held on Jan. 15.
Infrastructure investment
On the investment front, authorities recently announced the signing of a $150 million partnership with the investment firm United Investment LMT (UIL), based in Mauritius. The deal was presented as a way to strengthen digital infrastructure.
Publicly available information highlights investments in connectivity and infrastructure. However, accessible sources do not yet provide consistent, detailed documentation confirming the effective installation of a new international undersea cable as part of the initiative.
The episode also recalls vulnerabilities exposed during major outages affecting several undersea cables in March 2024, which caused significant disruptions across multiple African countries. At the time, analysts and industry players regularly pointed to diversification of cable routes and the use of satellite solutions among the options to improve resilience.
Satellite resilience
Satellite connectivity is one of the options frequently cited in this context. The Global System for Mobile Communications Association (GSMA), for example, has highlighted satellite services as a complement to terrestrial networks and a potential lever to strengthen resilience.
Zimbabwe, a landlocked country with no direct access to a cable landing point, has said it is exploring partnerships with Low Earth Orbit (LEO) connectivity providers, according to public announcements relayed by local and international media. The DRC is also pursuing a telecommunications satellite project, which authorities have framed as part of a broader push for sovereignty and improved connectivity.
ARPTC’s statement follows instructions from President Felix Tshisekedi, who asked the relevant authorities to take measures to end recurring disruptions affecting telecommunications networks and systems nationwide. This included the possibility of sanctions against operators deemed to be failing to meet their obligations.
Isaac K. Kassouwi, with Ecofin Agency
Mobile operators in the Democratic Republic of Congo (DRC) face possible sanctions for failing to meet service-quality standards, authorities said.
At a cabinet meeting on Jan. 9, 2026, President Felix Tshisekedi instructed telecommunications regulators to take action to curb recurring disruptions affecting networks and systems nationwide.
The president ordered the strict enforcement of penalties предусмотрed by law against any operator found in breach of obligations relating to service quality, continuity, coverage, or consumer protection. He also called for stronger regulatory oversight, enhanced controls, and continuous monitoring of network and service performance, alongside improved coordination between line ministries, regulators, and technical agencies. A detailed report is due within 30 days.
The disruptions affect mobile and fixed telephony, internet access, data transmission, digital services, network interconnection, and radio and digital television broadcasting.
“These persistent failures seriously disrupt citizens’ daily lives, government operations, and the functioning of the national economy, leading to communication breakdowns, interruptions in banking and commercial transactions, and a marked deterioration in radio and digital television services,” the cabinet statement said.
In late December, Posts, Telecommunications and Digital Affairs Minister Jose Mpanda Kabangu called out operators Orange, Airtel, and Vodacom following user complaints over unstable networks, dropped calls, and limited internet access in Sankuru province.
Earlier, in September, shortly after taking office, the minister highlighted nationwide malfunctions, including frequent outages, network congestion, unjustified airtime deductions, and failed mobile money transactions that were nonetheless billed. Consumers regularly raise these issues on social media.
Pressure on telecom operators comes as Congolese authorities seek to position the digital sector as a key driver of socio-economic development. Officials say reliable, high-performance, resilient, and continuous networks are essential in a competitive environment that ensures fair territorial coverage and strong consumer protection.
Such infrastructure is also critical to support access to digital public services rolled out by the government.
The sanctions under consideration have not yet been specified. However, the 2020 telecommunications and ICT law provides that any breach of license conditions or associated specifications not warranting suspension or withdrawal may be punished by a fine of up to one-quarter of the license value.
Isaac K. Kassouwi
Rawbank, the largest bank in the Democratic Republic of Congo, and global payments company Visa on Dec. 16 renewed their partnership for a further five years, the two groups said in a joint statement issued in Kinshasa.
The agreement marks a new phase in a collaboration that began more than 15 years ago. Under the renewed partnership, the two companies plan to expand payment and financial management solutions for small and medium-sized enterprises, including expense management tools designed to improve SMEs’ financial management. The agreement also covers the rollout of tailored products for affluent clients and the expansion of cross-border payment solutions to support international trade.
On the merchant side, Rawbank and Visa plan to broaden payment acceptance options, including physical point-of-sale terminals, online payment solutions and remote payment tools. The move is aimed at supporting the growth of e-commerce and strengthening transaction security.
The partners also plan to launch companion cards and virtual cards in collaboration with telecommunications operators, to meet growing mobile usage and offer greater flexibility to individuals and businesses.
In addition, the two companies announced joint initiatives to promote financial inclusion, including the Visa Academia Card and future programmes targeting young people, women and entrepreneurs. These initiatives will focus on financial education and improving access to formal banking services.
Rawbank also plans to promote payment tokenization in the DRC, a technology designed to enhance transaction security and encourage the adoption of innovative digital payment solutions. The bank said the initiative reflects a shared objective to strengthen trust in digital payments and support the transition toward a more connected economy.
Mustafa Rawji, chief executive officer of Rawbank, said the partnership aims to broaden the range of modern and secure payment solutions tailored to the needs of Congolese consumers and businesses.
Sophie Kafuti, Visa’s country manager for the DRC, said the agreement seeks to support the modernization of payment acceptance, the expansion of e-commerce and the rollout of mobile solutions, with the goal of widening access to digital financial services and strengthening financial inclusion.
Ronsard Luabeya
Orange Money Group plans to roll out virtual Visa cards across Africa and the Middle East, including the Democratic Republic of Congo (DRC). In a joint statement, Orange and Visa, a global leader in digital payments, said they had signed an agreement to support the expansion.
The virtual Visa card will be accessible via the Maxit application, which currently has 45 million active customers. Users will be able to instantly generate a rechargeable card from their Orange Money account, usable for online payments on local and international websites. A physical version of the card is also planned and will be made available later at authorized Orange Money points of sale.
In the DRC, Orange Money had already launched an Orange Money Visa card in June 2021 in partnership with UBA. Linked to the Orange Money account, it allowed funds to move between the card and the user’s mobile wallet. It remains unclear whether the initiative gained traction, but the current project builds on similar rollouts in Botswana, Madagascar, Jordan, and Ivory Coast. The goal is to “provide millions of users with a simple, secure, and internationally recognized payment solution.”
According to Thierry Millet, CEO of Orange Money Group, the launch of virtual cards for international payments marks the first phase of a broader agreement designed to expand Orange Money’s acceptance on e-commerce platforms and at local merchants.
The partnership comes as Visa strengthens its presence in the DRC through several collaborations with local banks and fintech companies. Last September, Visa signed an agreement with Onafriq, a pan-African digital payments network, to interconnect VisaPay with the country’s main mobile money wallets, including M-Pesa, Airtel Money, and Orange Money. The interoperability enables Visa accounts to be funded directly from mobile money wallets and facilitates electronic payments.
In the DRC, the value of digital transactions is expected to reach $3.85 billion in 2025, driven by an estimated average annual growth rate of 19%, according to the GSMA. Visa aims to capture part of this growth through the gradual rollout of its solutions, including the VisaPay application launched last September.
The Congolese mobile money market continues to grow strongly. According to data from the Regulatory Authority for Post and Telecommunications of Congo (ARPTC), Orange Money accounted for 6.611 million active accounts in the second quarter, out of a total of 31.16 million, representing a 19.3% increase from the previous quarter. The operator held a 21.22% market share, behind Vodacom’s M-Pesa (49.37%), Airtel Money (29.26%), and Africell (0.15%).
Ronsard Luabeya
The Democratic Republic of Congo plans to tighten oversight of major digital platforms operating in the country, Digital Economy Minister Augustin Kibassa said on Tuesday.
Speaking at the Africa Digital Innovation Summit (ADIS 2025) in Kinshasa, Kibassa cited Facebook, Twitter and TikTok among the companies that, he said, operate in the DRC with little supervision while earning substantial revenue from the local market.
Kibassa said talks are advancing, with several options under review, including a regional approach involving neighboring states. He said he also wants to work through African coalitions to strengthen countries’ bargaining power with global digital firms. The minister said he has already begun discussions with the Smart Africa alliance, though progress remains limited for now.
“They operate here and profit heavily from our market. That weakens our economy. I believe it is in their interest to listen to us,” he said.
Kibassa also called for tighter rules on the content carried by these platforms. He pointed to TikTok, saying its content is more tightly controlled and education-oriented in China, unlike what is accessible in the DRC. He said a stronger framework, backed by penalties, is needed to curb abuses seen on social networks. He added he plans to work with the communication ministry to reinforce the national system for regulating digital content and services.
The steps taken by Kinshasa mirror a broader global push to rein in digital giants. In Europe, the European Union and several member states have stepped up efforts in recent years to regulate large online platforms. The EU’s Digital Services Act, in force since August 2023 and applicable to all digital services from February 2024, aims to improve consumer protection and tighten oversight of platform practices.
Ronsard Luabeya
Singapore-based Embed Financial Group Holdings (EFGH) said on Nov. 20 it signed a master services agreement with the Water Distribution Authority (REGIDESO SA) to accelerate the utility’s digital transformation, including modernizing how it collects payments from households and businesses.
According to the statement, REGIDESO and EFGH will jointly develop secure digital channels for bill payments, security features and new financial tools designed to simplify and speed up payments and make them more accessible. The initiative aims to improve payment tracking, enhance transparency, strengthen investor confidence and help REGIDESO raise capital to finance its modernization.
REGIDESO already offers digital payment services. Information on its website shows that customers can pay bills through a mobile app available on the App Store and Google Play or via its website. These services currently cover 11 of the DRC’s 26 provinces. For customers without internet access, a USSD code is also available.
EFGH describes itself as a specialist in digital payments, financial platforms and digital ecosystems. The company said it operates in several African markets, including Ghana, where on Oct. 29 it announced a joint venture with the District Assemblies Common Fund (DACF). That partnership aims to build a “Finternet,” a digital financial infrastructure designed to connect governments, residents and businesses. According to EFGH, this Finternet will link payments, credit and insurance the way the internet links information, helping Ghanaian districts manage funds and public services more effectively while creating new revenue streams.
Timothée Manoke
Visa has reiterated its intention to partner with the Democratic Republic of Congo's central bank (BCC) to modernize the country's financial system. In a letter dated November 20, 2025, Visa's Senior Vice President for Central and West Africa, Aminata Kane, informed BCC Governor André Wameso of the commitment on behalf of Visa President Oliver Jenkyn.
According to a note from the BCC, the cooperation will focus on three areas. The first is the creation of the BCC's Financial Innovation Center, intended to position the DRC as a francophone technological and regulatory hub for digital payments, market financial infrastructure, and fintech solutions.
The second area involves strengthening financial inclusion through programs targeting universities and the public administration to accelerate the adoption of modern, secure payment methods. Finally, Visa plans to support investment in Congolese fintechs, particularly those developing digital solutions for financial inclusion.
The two institutions have agreed to set up joint technical teams to finalize an operational roadmap in the coming days. The move follows discussions held on the sidelines of the IMF and World Bank Annual Meetings in October.
The mobile payments market in the DRC is experiencing steady growth. According to the GSMA, the value of transactions is expected to reach $3.85 billion in 2025, representing a compound annual growth rate of about 19%.
In September, Visa launched VisaPay, an application that allows consumers to make digital payments easily. At the same time, Visa partnered with Onafriq, a pan-African digital payment network, to connect VisaPay with the country's leading mobile money wallets, including M-Pesa, Airtel Money, and Orange Money. This interoperability allows users to fund a Visa account directly from a mobile money platform.
Ronsard Luabeya
- Digital economy minister visited Huawei’s training center in Hangzhou
- Talks focused on creating a Congolese AI academy under the 2026–2030 plan
- Huawei is considered a technical partner due to its global ICT training expertise
Digital Economy Minister Augustin Kibassa Maliba carried out a working visit on November 10, 2025, to Huawei’s training center in Hangzhou, in the People’s Republic of China, according to a statement from the ministry’s press office.
The mission focused on cooperation between the Democratic Republic of Congo (DRC) and Huawei in artificial intelligence (AI) training, as part of the National Digital Plan 2026–2030 and the country’s first National Artificial Intelligence Strategy.
Discussions centered on the creation of a Congolese artificial intelligence academy, a government project designed to train specialists, support applied research, and develop solutions tailored to local needs, especially in agriculture, health, and mining.
According to the official communication, Huawei was approached as a technical partner for the project due to its global experience in information and communication technology training, including through the Huawei ICT Competition, an international event that brought together more than 210,000 students and instructors in its latest edition.
This development follows the memorandum of understanding signed on May 23, 2025, between the DRC and Huawei on the “smart village” pilot project, aimed at improving Internet access, connecting local public services, and training young people in digital skills.
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The Democratic Republic of Congo (DRC) Minister of Digital Economy, Augustin Kibassa Maliba, met with Alibaba Group and Isoftstone Corporate officials in China.
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The discussions focused on adapting the Chinese e-commerce model for implementation in the DRC.
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The parties agreed to create a joint working group to formulate concrete proposals for e-commerce development.
The Democratic Republic of Congo (DRC) Minister of Digital Economy, Augustin Kibassa Maliba, met with executives from Alibaba Group and Isoftstone Corporate, two major players in the digital sector. The meeting occurred on the sidelines of the Sino-African Forum on Economic, Trade, and Cultural Cooperation, held on November 7, 2025, in Jinhua, China.
The Ministry of Digital Economy reported the exchanges focused on the Chinese e-commerce model and its potential adaptation in the DRC. Participants addressed several key subjects, including regulation, technology, and establishing an effective digital ecosystem.
Consequently, the parties agreed to establish a joint working group. This group holds the mandate of deepening the reflection and formulating concrete proposals for e-commerce development in the DRC. The Ministry specified technical meetings will occur in the coming days. These meetings aim to finalize a strategic report for Minister Kibassa. This document will serve as the foundation for implementing a simplified and accessible national e-commerce model, particularly benefiting young Congolese entrepreneurs.
Alibaba Group, which Jack Ma founded in 1999, reaffirmed its interest in the African market. The Chinese giant considers the DRC a strategic hub for expanding its activities across the continent. Alibaba operates across online commerce, cloud computing, digital finance, logistics, and entertainment. The company utilizes platforms such as Alibaba.com, Taobao, Tmall, AliExpress, and Alipay, forming an integrated ecosystem connecting merchants, consumers, and service providers.
Founded in 2001, Isoftstone Group specializes in information technologies and digital transformation. The company provides solutions in artificial intelligence, cloud computing, big data, and smart cities. Isoftstone targets governments and companies operating in the telecommunications, energy, transport, finance, and health sectors.
This article was initially published in French by Ronsard Luabeya
Adapted in English by Ange Jason Quenum
Telecom operators Africell and Vodacom, active in the Democratic Republic of Congo (DR Congo), are exploring potential partnerships with Starlink, the global satellite Internet provider, to expand their network coverage nationwide.
Africell DR Congo CEO Kory Webster confirmed to U.S. media outlet Semafor that the company is holding “active discussions” with Starlink on an operational partnership. A Vodacom executive, also quoted by the outlet, said the operator is considering a similar satellite collaboration to strengthen coverage in rural and hard-to-reach areas. No further details have been disclosed.
In May 2025, Airtel Africa signed a partnership with SpaceX, making it the first operator in DR Congo to collaborate with Starlink. Vodacom and Africell’s current moves appear to be a response to this competitive advantage.
Experts say Starlink’s network could be used to connect base transceiver stations (BTS) in remote areas to telecom operators’ core networks, where voice and data traffic are managed. The solution is seen as a lower-cost alternative to the VSAT technology currently in use and could help operators expand coverage while improving commercial and financial performance.
The Airtel–SpaceX partnership therefore gives Airtel Congo a strategic edge in the race for an estimated 15 million new mobile Internet subscribers expected in DR Congo between 2025 and 2030, according to GSMA projections.
Data from the Congolese postal and telecom regulator (ARPTC) show that by the end of 2024, the country had 32.94 million active mobile Internet subscriptions (90-day basis). Airtel had 9.66 million users, representing 29.33% of the market, behind Vodacom (37.78%) and Orange (29.97%), but ahead of Africell (2.92%). However, in terms of Internet revenue, Airtel led with $365.5 million (37.7% market share), followed by Orange (31.5%), Vodacom (27%), and Africell (3.8%).
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The Democratic Republic of Congo (DRC) signed an agreement on Oct. 20 with Mauritius-based investment firm United Investment LMT (UIL) to strengthen its national digital infrastructure, Congolese media reported. The partnership, first agreed in 2023, is estimated to be worth about $150 million.
The project covers feasibility studies, the rollout of 60,000-80,000 kilometers of fiber-optic cable nationwide, the installation of a new 192-terabit-per-second submarine cable, and the construction of three data centers, according to Scoop RDC. It will also include the establishment of a national telecom operator providing both fixed and wireless services. No implementation timeline was provided.
“The DRC needs at least 40,000 to 50,000 kilometers of fiber to achieve full connectivity. Internet access remains below 30%,” said José Mpanda Kabangu, Minister of Posts and Telecommunications, during the signing of supplementary documents with UIL. “The President wants all 145 territories of the country to be connected. I wish this project every success and will give it my full support.”
Expanding digital infrastructure and connectivity is one of four key goals of the 2026–2030 National Digital Plan (PNN2), which seeks to position the DRC as a regional digital hub. To support the strategy, the government plans to invest $1 billion over five years, alongside $500 million in external funding from international partners.
The country is also pursuing other public-private partnerships. Nigeria’s Fidelity Bank has expressed interest in financing a national telecom satellite project to improve connectivity.
The DRC scored 31/100 on the ITU’s 2024 ICT Development Index, ranking 41st out of 47 African countries. According to GSMA, about 32% of the population still lacked mobile internet coverage in 2024. The organization also noted that the DRC had around 9,631 kilometers of fiber installed, with another 29,000 kilometers planned by public and private operators. The country is connected to the WACS and 2Africa submarine cables, according to Submarine Cable Map.
Isaac K. Kassouwi, Ecofin Agency
Esengo Towers, a joint venture between Orange RDC and Vodacom Congo, plans to invest $179 million over four years to deploy 1,000 telecom towers across the Democratic Republic of Congo (DRC) to expand mobile coverage.
Esengo Towers CEO Jean-Philippe Léonard announced the plan on Oct. 22, 2025, after meeting with Minister of Posts and Telecommunications José Mpanda Kabangu.
The company, founded in January 2025 and equally owned by the two mobile operators, aims to expand rural connectivity by building solar-powered base stations equipped with 2G and 4G technology. It also targets the construction of 2,000 towers within six years.
The project has faced delays. The first station was expected to be operational by end-2025, but the firm still lacks an operating license. Léonard said obtaining the license is crucial before choosing suppliers and finalizing financing, and he now expects construction to begin in 2026.
He asked the minister to help secure authorization from the Regulatory Authority of Posts and Telecommunications (ARPTC). In a ministry statement, Kabangu expressed government support and noted that the DRC needs about 300,000 towers for full coverage, compared with 5,105 currently.
“The 2,000 towers planned by Esengo Towers, though not enough to meet national needs, represent a major contribution, especially for rural areas,” Kabangu said.
Orange RDC and Vodacom Congo will share the infrastructure as anchor tenants for 20 years and open it to other operators to share costs and broaden coverage, targeting 19 million new users and promoting digital inclusion and mobile financial access.
Ronsard Luabeya
Tanzania’s plan to extend its National ICT Broadband Backbone (NICTBB) to the Democratic Republic of Congo (DRC) was discussed on Oct. 20, 2025, during a meeting at Tanzania Telecommunications Corporation (TTCL) headquarters in Dar es Salaam.
The project will lay a submarine fiber-optic cable across Lake Tanganyika, linking Kigoma in Tanzania and Kalemie in the DRC over roughly 160-186 kilometers.
The Tanzanian delegation was led by Moremi Marwa, TTCL Director General, and Leo Magomba, ICT Infrastructure Director at the Ministry of Communication and Information Technology. The Congolese side was headed by Prosper Ghislain Mpeye, Director General of the Société Congolaise de Fibre Optique (SOCOF).
Few details were disclosed, as the talks are covered by a confidentiality agreement signed in February 2023. The two sides are completing final preparations before construction begins in early 2026, pending environmental approval. Full commissioning is expected by late 2027.
The $15-20 million project is structured as a public-private partnership involving Mauritian firm Bandwidth and Cloud Services Group for technical expertise. The governments of both countries will hold quarterly meetings to track progress and manage financial risks.
Part of the AUDA-NEPAD Priority Action Plan (2021-2030), the interconnection is identified as a key link for digital integration in East and Southern Africa. The NICTBB already connects Zambia, Malawi, Kenya, Uganda, Rwanda, and Burundi; adding the DRC would complete an East–West fiber corridor, boosting regional connectivity.
TTCL, the implementing agency, said the project will accelerate the DRC’s digital transformation and spur economic growth. Fiber deployment could cut bandwidth costs by half and benefit sectors from mining to digital finance, education, and healthcare.
The cable will use single-mode G.652D fiber, starting at 100 Gbps, expandable to several terabits. Joint environmental studies with the Société Congolaise des Postes et Télécommunications (SCPT) aim to ensure compliance with international standards, including the Ramsar Convention protecting Lake Tanganyika.
The TALO price-control app is scheduled to begin its rollout in November across several cities in the Democratic Republic of Congo (DRC). The announcement was made on Tuesday, October 7, 2025, by Minister of National Economy Daniel Mukoko Samba during an interview on Kinshasa-based Top Congo FM.
The minister said the first phase will cover seven major cities, with six more to follow by year-end. The goal is to enable real-time tracking of prices for food and other staple consumer goods.
Developed by young Congolese professionals, TALO was unveiled by Minister Mukoko Samba on January 14, 2025. Designed to modernize the economic inspection service, the app helps field agents collect data more efficiently and increases transparency in business practices for consumers.
In Kinshasa, where the application is already in use, TALO has replaced manual price reporting. Agents now record data on their phones at market sites and send it directly to a central database. According to Jocelyne Mayungu Bwanga, head of the Kinshasa-East office at the Ministry of National Economy, the switch to digital data collection has significantly reduced processing times.
The ministry posts monthly reports on its official website summarizing the data. The latest report, for July, showed that weekly price tracking in Kinshasa covered 39 staple consumer products, 183 brands, and 62 types of traders across 16 markets, including Central, Gambela, Zigida, and Liberté.
Price differences of up to 40% were sometimes observed for the same product between different outlets. To identify the underlying causes, the ministry has commissioned a Congolese consulting firm to conduct a study. One preliminary finding points to two main supply routes: goods entering through the Lufu border with Angola tend to be cheaper than those coming via Matadi port.
By expanding TALO to the provinces, the Ministry of National Economy aims to strengthen its nationwide price-monitoring and regulatory capacity. The ultimate goal is to curb market speculation and protect consumers’ purchasing power.
Timothée Manoke