Singapore-based Embed Financial Group Holdings (EFGH) said on Nov. 20 it signed a master services agreement with the Water Distribution Authority (REGIDESO SA) to accelerate the utility’s digital transformation, including modernizing how it collects payments from households and businesses.

According to the statement, REGIDESO and EFGH will jointly develop secure digital channels for bill payments, security features and new financial tools designed to simplify and speed up payments and make them more accessible. The initiative aims to improve payment tracking, enhance transparency, strengthen investor confidence and help REGIDESO raise capital to finance its modernization.

REGIDESO already offers digital payment services. Information on its website shows that customers can pay bills through a mobile app available on the App Store and Google Play or via its website. These services currently cover 11 of the DRC’s 26 provinces. For customers without internet access, a USSD code is also available.

EFGH describes itself as a specialist in digital payments, financial platforms and digital ecosystems. The company said it operates in several African markets, including Ghana, where on Oct. 29 it announced a joint venture with the District Assemblies Common Fund (DACF). That partnership aims to build a “Finternet,” a digital financial infrastructure designed to connect governments, residents and businesses. According to EFGH, this Finternet will link payments, credit and insurance the way the internet links information, helping Ghanaian districts manage funds and public services more effectively while creating new revenue streams.

Timothée Manoke